Nathan Ellery
Tony and Ehab supplied and configured a vending machine for my martial arts gym and have been brilliant with helping me integrate it into my business. Cannot recommend these guys highly enough. The after sales support they provide is second to none.
Nathan Ellery
Andrew Macartney
After dealing with other companies in the past I feel blessed to have found TCN Vending Australia as they are the most professional, experienced, knowledgeable & customer focused vending suppliers I've encountered. Keep up the good work Ehab & Tony!
Andrew Macartney
23 Enterprise Vending PTY LTD
I started our vending business 12 months ago with no knowledge of the industry, I then had the pleasure to have tcn as my mentors, since the 1st machine I brought they have been by our side at any hour of the day/night for any information and any user issues we have had. These machine are the best machines on the market. Thanks so much for letting us in. In 18 months we have been able to grow our business with 70 machines. Hopefully will hit the 100 mark in 2023. In our fleet we have one of the first full drink machines that can vend glass bottles and large volume of drinks for higher volume sites like we experience here. Did I mention our freezer ice cream Machine WOW what a machine what a assets for our business. Thanks TCN for the ride we never want it to end
23 Enterprise Vending PTY LTD
Samantha Guida
Great company to work with. Quality products, always reliable and have excellent customer service. Thank you!
Samantha Guida
Neelam Lal
Have been dealing with TCN Australia for last 4 years and what a fantastic team there are. From start of the sale to end, the service is great. Ehab and Tony are always ready to go extra mile no matter what the requirements are. After sales service has never missed a beat even when you call them on weekends or after 5pm which is very rare to find now days. Willing to help with any questions you may have was the best thing when I was starting up. TCN vending machines are most attractive in looks with latest technology that is around specially with touch screens. Most of my machines are glass front with led lights. The best thing about this is having flexibility to change the shelves to suite the site requirements. If you want best vending machines and service, TCN Australia is the way to go.
Neelam Lal
Em Bon
Very helpful. Excellent services!
Em Bon
Trent Sullivan
Great machines and qaulity service!
Trent Sullivan

How Often Should You Perform Vending Machine Maintenance?

vending machine maintenance

The frequency of vending machine maintenance depends on various factors, such as the machine type, the product being sold, the environment, and the location. Vending machines placed in high-traffic areas tend to get dirtier and accumulate dust and fingerprints more quickly. This leads to more wear and tear due to increased usage.

In a typical setup, the ideal interval cycle for equipment maintenance really depends on the business owner’s preference. Some opt for monthly or quarterly upkeep, while others choose a yearly schedule.

To determine the best time to conduct vending machine maintenance and ensure the longevity of the machine, it is essential to consider some factors and follow the manufacturer’s instructions. They are more knowledgeable about the vending machine’s requirements and can guide you accordingly.

Why Should You Seek Assistance from Your Manufacturer?

Some manufacturers provide detailed product manuals with maintenance techniques and schedules. Others offer customer support channels, such as helplines or email support, where you can get assistance and request maintenance guidance directly from them.

It’s also essential to consider your observations when it comes to vending machine maintenance schedules. Since you’re responsible for managing your machine, you should be familiar with any factors that could affect its maintenance schedule.

For instance, if a vending machine frequently breaks down during busy periods, you can schedule an immediate repair to avoid causing inconvenience. Observing usage patterns and identifying trends can give you valuable insights into when and where maintenance is needed.

Vending Machine Maintenance Frequency: Weekly, Quarterly, and Yearly

A vending machine maintenance plan ensures your machines function well and provide a better client experience.

Here’s a comprehensive breakdown of tasks for vending machine maintenance on a weekly, quarterly, and yearly basis.:

1. Weekly

Vending machine maintenance tasks are simple in a weekly vending machine cleaning. These tasks require minimal tools, such as basic cleaning, inventory management, and functionality checks.

Here are some examples:

  • Ensure product inventory is adequately stocked and arranged.
  • Check the expiration dates of perishable food items and dispose of any that have already expired.
  • Test the machine’s functionality.
  • Examine that the payment mechanisms are all operational.
  • Clean the internal and exterior components of the vending machine.
  • Track any customer complaints or maintenance issues during the week and promptly address them.
  • Remember to document all maintenance activities and identify potential problems you must address.

2. Quarterly

The procedures are conducted every three months, which involve thorough inspection, cleaning, and testing of the devices.

Some examples of quarterly maintenance duties are as follows:

  • Perform a thorough examination of the machine, and check for any indications of wear, damage, or malfunctioning parts.
  • Make sure to clean and lubricate any features that require it.
  • Calibrate the payment systems, including coin mechanisms, bill acceptors, and card readers.
  • Inspect and adjust the refrigeration or heating systems, if applicable.
  • Complete all required software updates and upgrades.

While weekly maintenance often focuses on lighter duties such as cleaning and basic operational checks, quarterly maintenance entails more in-depth tasks to address potential concerns before they become big problems.

3. Yearly

An annual maintenance can prolong the life of your vending machines and ensure they operate at full performance. This practice helps you identify any signs of wear, damage, or potential problems that may have occurred over time.

  • Dismantle and clean the internal components like dispensing mechanisms, payment systems, and refrigeration units.
  • Lubricate moving parts and replace any worn-out components.
  • Conduct a thorough system inspection to ensure optimal system functionality.
  • Perform necessary repairs and upgrades.
  • Review and enhance inventory management procedures and product offerings from yearly market research.

This comprehensive examination of the vending machine is performed once a year. It allows you to analyse the machine’s general needs that may have gone unnoticed during more frequent maintenance intervals (weekly and quarterly).

4. Immediate

Sometimes, your machine may experience downtime due to cash handling or network connectivity issues before its scheduled repair. In such cases, immediate repair is necessary to restore network connectivity and ensure seamless payment operations.

How do Machines Differ on Maintenance Schedule?

As previously stated, several factors affect the maintenance frequency of vending machines. Here are some of the significant ones:

  • Machine Usage: When there is a lot of traffic and usage, it is vital to maintain and address any wear and tear under the weekly maintenance schedule.
  • Environmental Conditions: Immediate cleaning schedule is crucial to prevent any harmful debris buildup and potential damage in machines in dusty or humid environments.
  • Product Types: Weekly maintenance is advisable if you have perishable food items like sandwiches or salads, monitoring and managing their freshness and temperature control.
  • Machine Age and Condition: Newer machines with advanced features may have longer maintenance intervals due to improved reliability and efficiency. Thus, you can choose between quarterly or yearly maintenance.

To ensure a well-balanced system, operators like you must develop a thorough maintenance plan considering equipment needs, customer satisfaction, and operational efficiency.

Prioritise Maintenance with TCN Vending Australia!

Ensure your vending machines’ optimal performance and longevity by taking immediate action and prioritising maintenance with TCN Vending Australia, your reliable partner.

Our specialists will inspect the machines regularly, clean and sterilise them, calibrate payment systems, and perform preventative maintenance activities. So, give us a call at 1800 959 910. Take charge of your company’s prosperity by teaming with TCN Vending Australia for dependable vending machine maintenance!