Nathan Ellery
Tony and Ehab supplied and configured a vending machine for my martial arts gym and have been brilliant with helping me integrate it into my business. Cannot recommend these guys highly enough. The after sales support they provide is second to none.
Nathan Ellery
2023-08-30
Andrew Macartney
After dealing with other companies in the past I feel blessed to have found TCN Vending Australia as they are the most professional, experienced, knowledgeable & customer focused vending suppliers I've encountered. Keep up the good work Ehab & Tony!
Andrew Macartney
2022-10-12
23 Enterprise Vending PTY LTD
I started our vending business 12 months ago with no knowledge of the industry, I then had the pleasure to have tcn as my mentors, since the 1st machine I brought they have been by our side at any hour of the day/night for any information and any user issues we have had. These machine are the best machines on the market. Thanks so much for letting us in. In 18 months we have been able to grow our business with 70 machines. Hopefully will hit the 100 mark in 2023. In our fleet we have one of the first full drink machines that can vend glass bottles and large volume of drinks for higher volume sites like we experience here. Did I mention our freezer ice cream Machine WOW what a machine what a assets for our business. Thanks TCN for the ride we never want it to end
23 Enterprise Vending PTY LTD
2022-10-07
Samantha Guida
Great company to work with. Quality products, always reliable and have excellent customer service. Thank you!
Samantha Guida
2022-06-24
Neelam Lal
Have been dealing with TCN Australia for last 4 years and what a fantastic team there are. From start of the sale to end, the service is great. Ehab and Tony are always ready to go extra mile no matter what the requirements are. After sales service has never missed a beat even when you call them on weekends or after 5pm which is very rare to find now days. Willing to help with any questions you may have was the best thing when I was starting up. TCN vending machines are most attractive in looks with latest technology that is around specially with touch screens. Most of my machines are glass front with led lights. The best thing about this is having flexibility to change the shelves to suite the site requirements. If you want best vending machines and service, TCN Australia is the way to go.
Neelam Lal
2022-05-07
Em Bon
Very helpful. Excellent services!
Em Bon
2022-03-28
Trent Sullivan
Great machines and qaulity service!
Trent Sullivan
2018-06-12
Reviews

5 Don’ts to Avoid on How to Use a Vending Machine

How to Use a Vending Machine

Whatever your business rules are, there is always a factor that can make or break your vending machine usage. Even if you have written all of the norms for using a vending machine, the novelty of the situation can catch you off guard.

However, when you understand the common mistakes most vending operators make with their machines, you can avoid being the leading cause of a business failure. And, while perfect planning does not exist, you can still prevent typical pitfalls on how to use a vending machine.

5 Mistakes to Avoid on How to Use a Vending Machine

There are interconnected processes in businesses that benefit each vending machine owner, especially for similar industries like vending machines. The same is true for business mistakes—you can learn from others’ mistakes (and vice versa), which will help you understand how to avoid business drawbacks effectively.

In connection, the following are some of the proven events that will harm your vending machine business:

Mistake #1. No Maintenance

The idea of saving money by avoiding maintenance fees is a form of business sabotage. Most failed entrepreneurs use do-it-yourself tactics or amateur solutions to repair vending machine flaws. But most people must realise that the more inefficient repairs are used to solve a problem, the longer the repair cycle becomes.

More money is spent on maintenance rather than vending machine updates. Worse, your vending machine may sustain additional damage when an untrustworthy person performs the inspection and changes the specifications.

Thus, avoid this by hiring reputable manufacturers to perform a quarterly health check on your vending machines. While you wait for the maintenance date, clean every edge of the device and products every other day.

Mistake #2. Defective Payment System

Nothing irritates buyers more than a chewed penny or bill and a broken card reader.

It is critical to understand the importance of first impressions in business. So, if a new or potential buyer tries your vending machine and the payment system needs to be fixed, there’s a good chance they won’t try it again.

Come to think of it. Why would someone give your company another chance if it doesn’t accept different payment mediums? Worse, they may not receive any desired products after paying. A broken payment system is a direct source of annoyance for your prospective customers.

Mistake #3: Unreliable Business Competition Strategy

You will face vending machine competition. That is why a business marketing strategy is essential. Reactive business enhancement is one of the most common reasons for competition failure.

So, what exactly does it mean? To stay on top of the business competition, some businessmen frequently spread gossip or rumours about their competitors, focusing on reactiveness rather than proactiveness. As a result, their sales results suffer.

It is critical to distinguish your company. However, instead of trashing your competitors, demonstrate the higher value of your business. Similarly, you build your business believing that your service and products are superior to your competitors.

Mistake #4: Overly Traditionalist Business Strategies

With the advent of advanced technological encryption, innovations in vending machine use have emerged—for example, the integrated payment system and the AI-powered vending machines.

So, you are most likely to fail when you are a vending machine owner who embodies “passiveness” in passive business income generation, such as failing to research and adapt to current trends.

To avoid this, learn and experiment with new processes, product samples, and machine upgrades to stay afloat in the vending market.

Mistake #5: Incorrect Vending Machine Location

Location can affect your business standing. No matter how high-quality your company’s products and integrations are, there will be no foot traffic if placed in the wrong place.

Remember that foot traffic increases when target customers can relate to the products more closely—for example, selling ice cream at a gym results in lower—or no sales—as target clients prefer to eat healthy or organic foods over desserts.

Another incorrect machine placement is in a high level of criminal activity or a remote location. Expect your customers to leave your company if any of these factors exist.

Mistake #6: Self-Centred Business Owner

Your business may fail if you rely solely on your ideas. Recognising that customer wants and needs can contribute to sales growth is critical.

Otherwise, if you fail to listen, strategise, and implement your target clients’ requirements and suggestions, you better place your vending machine inside your home because it only complements your product’s taste.

Avoid this by conducting market research on your clients and determining what works best for most of them.

Learn How to Use a Vending Machines with TCN Vending!

Allow our vending machine experts to advise you on revenue growth and business success. Please get in touch with us at 1800 959 910.